Updated Nov. 15, 2025
Terms of Use
These Terms of Use (“Terms”) govern your access to and use of the website and services provided by AKflow (“AKflow”, “we”, “us”, or “our”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.
Who we are
AKflow provides AI-powered lead response and automation tools for businesses. Our website is located at https://www.akflow.ai.
If you have any questions about these Terms, you can contact us at:
Email: anastasia@akflow.ai
Mailing address: AKflow.ai
32731 N 22nd DR., Phoenix AZ 85085
Use of the website and services
You may use our website and services only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the services in any way that violates applicable laws or regulations.
Attempt to gain unauthorized access to any part of the services, other accounts, computer systems, or networks.
Interfere with or disrupt the integrity or performance of the services.
Use the services to transmit spam, unsolicited messages, or harmful content.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the services.
Use the services to build a competing product or service.
We may suspend or terminate your access if we reasonably believe you have violated these Terms.
Accounts
If you create an account with us:
You must provide accurate and complete information.
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities that occur under your account.
You agree to notify us immediately if you become aware of any unauthorized use of your account or credentials.
Subscriptions, fees, and payment
If you purchase a paid subscription or other services from AKflow, your use may also be governed by an order form, subscription agreement, or similar document. In the event of a conflict, those commercial terms will control over these general Terms.
You agree to pay all fees and charges specified for the services you purchase, along with any applicable taxes. Unless otherwise stated in writing, all fees are non-refundable.
We may change our pricing from time to time. If you are on a paid plan, we will provide notice in accordance with your subscription or order form before price changes become effective.
Intellectual property
We and our licensors own all right, title, and interest in and to:
The website and underlying software.
Our AI models, automations, workflows, documentation, and training materials.
Our logos, trademarks, branding, and other content.
Subject to these Terms and any applicable subscription agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website and services for your internal business purposes.
You may not use our trademarks, logos, or branding without our prior written consent.
Customer content
You may provide data, text, files, or other material in connection with your use of the services (“Customer Content”), for example lead data, conversations, or CRM records.
You retain ownership of your Customer Content. You grant AKflow a non-exclusive, worldwide, royalty-free license to host, store, process, display, and use Customer Content as reasonably necessary to:
Provide, maintain, and improve the services.
Prevent or address technical or security issues.
Comply with law and enforce our agreements.
You represent and warrant that:
You have all rights necessary to submit Customer Content to the services.
Your Customer Content and your use of the services will not violate any law or the rights of any third party.
Third-party services and links
The website or services may include links to third-party websites or integrations with third-party tools and platforms (such as CRMs, analytics, or communications providers). AKflow does not control and is not responsible for third-party sites or services.
Your use of any third-party services is at your own risk and is subject to the terms and privacy policies of those third parties.
Confidentiality
If, in the course of using the services, you receive non-public information about AKflow or our technology, you agree to keep that information confidential and use it only as necessary for your permitted use of the services.
Disclaimers
The website and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, AKflow disclaims all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing, we do not warrant that:
The services will be uninterrupted, secure, or error-free.
The services will meet your expectations or business requirements.
Any particular results, conversions, or revenue outcomes will be achieved through the use of the services.
You understand that business results such as response times, lead quality, conversions, and revenue are influenced by many factors beyond AKflow’s control.
. Limitation of liability
To the fullest extent permitted by law, AKflow and its directors, officers, employees, agents, and affiliates will not be liable for:
Any indirect, incidental, consequential, special, exemplary, or punitive damages.
Loss of profits, revenue, data, goodwill, or business opportunities.
Our total aggregate liability arising out of or relating to these Terms, the website, or the services will not exceed the greater of:
(a) the amount you have paid to AKflow for the services in the three (3) months preceding the event giving rise to the claim, or
(b) US $100.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
. Indemnification
You agree to indemnify, defend, and hold harmless AKflow and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the website or services.
Your Customer Content.
Your violation of these Terms or applicable law.
Your infringement of any intellectual property or other rights of a third party.
. Changes to the website and services
We may update, modify, or discontinue all or part of the website or services at any time, with or without notice, provided we comply with any commitments we have made in a separate subscription or order form with you.
. Changes to these Terms
We may revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.
If you continue to use the website or services after revised Terms become effective, you are deemed to have accepted the changes. If you do not agree to the updated Terms, you must stop using the website and services.
. Governing law and jurisdiction
These Terms and any dispute arising out of or relating to them are governed by the laws of the State of AZ, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising out of or relating to these Terms or the services will be brought exclusively in the state or federal courts located in Phoenix, AZ, and you consent to the personal jurisdiction of such courts.
. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, corporate reorganization, or sale of assets.
These Terms, together with any applicable subscription or order form, constitute the entire agreement between you and AKflow regarding your use of the website and services.
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